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Accessibility statement for Museums & Galleries Edinburgh

This accessibility statement applies to Museums & Galleries Edinburgh website.

This website is run by Un.titled. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have caption

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email MuseumsAndGalleries@edinburgh.gov.uk / diana.morton@edinburgh.gov.uk or call 0131 529 3993 / 0131 529 4901 Please note there may be a small charge for this service.

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the team using the details provided above. 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Visiting us in person

Museums & Galleries Edinburgh is a collection of 13 varied venues with different facilities and access. Further information can be found here: https://www.edinburghmuseums.org.uk/venues 

Unfortunately, due to the historic nature of many of the buildings some exhibitions are only accessible via stairs.

The City Art Centre has level access, a hearing loop and accessible toilets https://www.edinburghmuseums.org.uk/venue/city-art-centre

British Sign Language (BSL) interpreted and signed events are held in the venues. Please see our What’s On pages for further details https://www.edinburghmuseums.org.uk/whats-on 

Find out how to contact us https://www.edinburghmuseums.org.uk/contact-us 

Technical information about this website’s accessibility

Museums & Galleries Edinburgh is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services. By September 2020, we plan to either fix these.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 09.09.20. It was last reviewed on 23.09.20 

This website was last tested on 08.09.20. The test was carried out by Un.titled.

The whole site has been tested, using the following audit tools: