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Museums & Galleries Edinburgh is owned and operated by the City of Edinburgh Council.  We are committed to protecting your information and privacy.  We promise only to use your information with your consent and in full compliance with the General Data Protection Regulation 2018.

If you choose to e-mail us or complete an online form, the City of Edinburgh Council will not pass on this information to third parties for commercial purposes but may share this information with a third party service provider contracted to the City of Edinburgh Council to improve and develop services.  If you do not wish information about you to be shared with third parties you can request that this does not happen.

If you are using one of our discussion forums, please remember that any information which you post there will become public information. Think carefully before disclosing personal information online.

Your computer’s IP address will be recorded automatically in a logfile when you visit our site. This logfile does not contain any personal information about you and will only be used for statistical purposes.

Disclaimer

The City of Edinburgh Council makes every effort to ensure the accuracy of the information on this website but will not be held responsible for any loss, damage, or inconvenience arising in any way whatsoever from the use of this website.  If you think that there are any errors or out of date information please notify us, explaining which page contains the error.

External links

The City of Edinburgh Council provides links to external websites. Listing of sites and links to them should not be taken as an endorsement of any kind. We do not accept responsibility for the contents or reliability of the linked web sites nor do we accept any liability for their accuracy or content. If you come across any external links that do not work, please let us know.

What information do we collect ?

We may collect the following information during the course of a transaction:

  • full name
  • contact information including, address, telephone number and email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What do we do with the information we gather?

We may contact you for market research purposes and you have the right to opt out at any time by contacting us at museumsandgalleries@edinburgh.gov.uk

We we use this information for data analysis to understand your needs and provide you with a better service. Also, we may use the information to improve our products and services, or to customise the website according to your interests.

Cancellation of an event

Should an event you have booked tickets for be cancelled or rescheduled, we will contact you even if you have opted out of all of the above categories. 

 

NHS Test and Protect

At this current time, for the health and safety of the customers/visitors and staff in these premises, we are recording the name and contact details of everyone who enters to support NHS Scotland’s efforts in tackling COVID-19. Further information can be found in the following link https://www.edinburgh.gov.uk/downloads/file/27885/test-and-protect-privacy-notice

Along with the date and time of your arrival and departure, we will collect the following personal data if applicable:

• your name

• contact telephone number.

If you do not have a telephone number, you have the option to provide:

• a postal address

• an email address.

The data will be held securely for a period of 21 days.

Join our mailing list

You can opt in or opt out of joining our mailing list https://www.edinburghmuseums.org.uk/join-our-mailing-list If you opt in, we will collect your name and email address and send you:

  • occasional promotional emails about new exhibitions, events, special offers, or other information which we think you may find interesting using the email address you provided.
  • occasionally we may also use your information to contact you for market research purposes.
  • occasional contact via social media

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. 

If you would like to opt out please contact our customer services team via email: museumsandgalleries@edinburgh.gov.uk 

Cookies

We want to make the content we provide on this website rich and relevant. This sometimes involves placing cookies on your computer or mobile device. Cookies are simple pieces of data stored on your hard drive. They are safe as they cannot be used to disseminate viruses and they can't be executed as code. Cookies we use cannot be used to identify you personally as no personal information such as telephone numbers or email addresses are stored within these cookies.

If you continue to browse the website,  we will assume that you are agreeing to our use of cookies.

Third party cookies

Our site has a number of pages with embedded videos or other content from third parties. Cookies placed on your computer or mobile device from a third party are not related to edinburghmuseums.org.uk.

The City of Edinburgh Council does not control how a third party uses their cookies. Please check third party websites' privacy policies.